Can I change the sensitivity? How do I do that?


Lowering the sensitivity could compromise Hoop’s advanced detection algorithms, so this is not an option. However, you do have the option to either enable Do Not Disturb mode for periods of time where you don’t want to receive notifications from Hoop. Just don’t forget to re-enable it!

To enable Do Not Disturb mode, you can tap the settings icon from the main dashboard in your myhoophome app, and then enable the Do Not Disturb toggle at the top of the settings menu.

You can also customize your notification settings from the settings menu. If you don’t want to be notified while you’re at work when Hoop sees object motion (not person or an animal), you can disable it here. It gives you control over which notifications you see at certain times, doesn’t affect Hoop’s detection, and you can always check your Live View for a real-time update.