What are routines and how do I teach them to my Hoop?

Routines basically let you and Hoop know when to expect members of your household to do certain things, usually related to coming and going from your household. When you teach Hoop a routine, it notifies you whether or not a member of your household has arrived or left around the time that they’re expected to do so. For example, if you have a child that comes home from school every day around 4PM, Hoop will send you a notification at 4PM when your child arrives home safely. If Hoop does not see your child arriving home at 4PM, it will notify you within a timeframe of your choice that your child has not yet been seen.

To create a routine in Hoop:

  1. Create a profile for the person. Make sure to add a photo with a clear, head-on view of their face. (Not sure how to create a profile? Click here.)
  2. From your main dashboard, select that person’s profile image at the top of the page.
  3. Tap on the ‘Routines’ icon in the upper right corner of the screen, then tap on the ‘Create Routine’ icon.
  4. From the Create Routine page, select the type of routine (Wake Up, Go to Bed, Arrive Home, or Leave Home).
  5. On the Create Routine page, select the times, days, and other routine settings.
  6. Select whether you want to be notified when the routine does happen on time, if it doesn’t happen on time, how long Hoop should wait before notifying you (if it doesn’t happen on time), and how you want to be notified.
  7. Edit routines at any time from a user’s profile page on your myhoophome application.

PLEASE NOTE: In order to use any facial recognition*, including routines, you will need to be paying a subscription fee for your Hoop. Basic plans do not include facial recognition*, and therefore routines may not function as intended.